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Net Services (Shetland) Ltd

Net Services Shetland Ltd was formed in 1999. The business is based in Scalloway and specialises in washing and mending and anti-fouling nets for the fish farming industry

Connecting with customers is something that David Goodlad, Managing Director of the company, sees as vital for the development of the business.

“In 2007 we attended the Aquaculture UK event in Aviemore.  This is an international aquaculture industry event which provides exhibitors with the opportunity to launch new products and to meet customers both in a formal and informal environment.

For us, this event represented a great opportunity to promote our services to a wider market and in particular to prospective customers on the west of Scotland.  We also saw this show as an opportunity to speak to existing customers, who we knew from prior contact, were visiting the show.

As well as securing a much valued contract for work from a Norwegian company, our presence at this event was directly responsible for securing a major contract with Marine Harvest the world's leading seafood company and largest producer of farmed salmon, for the supply of new equipment for a value in excess of £1,000,000.  Clearly this was a significant contract for us, but we knew that with the products and services our business offers it was essential that we attended this event in order to develop business.

The most important aspect I place on marketing our business is understanding the customers in the market in which we operate.  Whilst it is always essential to put effort into identifying new customers, we place a lot of emphasis on ensuring that we keeping in contact with existing customers.  This helps to ensure that we doing the right things, keep people happy and can continue to provide the high quality service I think people expect from a Shetland-based company.”

David Goodlad
Managing Director, Net Services Shetland Limited